Firstsource Solutions has made a strategic investment in Lyzr.ai, an enterprise Al agent infrastructure platform. This investment aims to advance Firstsource’s UnBPO™ vision by blending human ingenuity with enterprise-grade, responsible Al. The partnership will focus on creating secure, scalable Al agents designed for complex, regulated environments. The collaboration seeks to empower Fortune 500s to move Al from experimentation to production, reinventing operations.
Strategic Al Investment
Firstsource Solutions Limited announced a strategic investment in Lyzr.ai on November 04, 2025. Lyzr.ai provides an enterprise Al agent infrastructure platform that builds secure, reliable, and interconnected Al agents. This investment is designed to strengthen and accelerate Firstsource’s UnBPO™ vision.
UnBPO™ Vision Enhanced
The investment in Lyzr.ai enhances Firstsource’s UnBPO™ vision, which focuses on seamlessly blending human ingenuity with enterprise-grade, responsible Al. The UnBPO™ approach shifts from traditional outsourcing to technology arbitrage, enabling organizations to be more adaptive and intelligent.
Partnership Goals
The partnership aims to create future-ready organizations using secure, scalable Al agents. Lyzr.ai’s expertise in building a 100% private, full-stack agent infrastructure aligns with Firstsource’s focus on automating complex processes for regulated industries. Together, they will empower large organizations to securely move Al from experimentation to production.
Lyzr.ai Agent Infrastructure
Lyzr.ai’s agent infrastructure is currently used across industries, including customer experience, healthcare claims negotiation, banking KYC, IT ticketing, and legal contract intelligence. Firstsource’s investment will accelerate the development and deployment of practical, human-centered Al solutions.
About Lyzr.ai
Lyzr.ai provides a full-stack agent infrastructure platform that enables enterprises to build, govern, and deploy a secure, autonomous Al workforce. The platform combines the flexibility of open-source with the security of a managed platform, ensuring data privacy and IP ownership.
Source: BSE
