NCBA has launched Connect Plus, an upgraded transaction banking platform powered by Intellect’s technology, becoming the first bank in East Africa to deploy Intellect’s cloud-based banking solution. This upgrade significantly enhances NCBA’s corporate banking services, offering streamlined, secure digital banking to drive growth across Africa. The enhanced platform offers faster transaction processing for NCBA’s customers. The release was dated October 23, 2025.
NCBA Goes Live with Upgraded Platform
NCBA has launched Connect Plus, an enhanced transaction banking platform powered by Intellect’s eMACH.ai Digital Transaction Banking technology. This upgrade significantly enhances NCBA’s corporate banking services.
Enhanced Banking Experience
The Connect Plus platform offers a streamlined, secure, and user-friendly digital banking experience designed to drive growth across Africa. The platform underscores NCBA’s commitment to delivering faster, customer-centric digital solutions.
Faster Transaction Processing
The enhanced platform offers significantly faster transaction processing, enabling businesses to manage their operations efficiently and respond quickly to market demands.
Executive Commentary
Mr. James Gossip, Managing Director, NCBA Kenya Bank, remarked, “NCBA’s digitally enabled transaction banking suite is a major move towards becoming a dominant bank in Kenya that serves Corporates and SMEs. It offers a full array of products for all their local and international transaction banking needs, at a competitive price. It also supports the Government’s Kenya Digital Economy initiative based on Kenya Vision 2030.”
Enhanced User Experience
The enhanced user experience delivers an intuitive and modern interface. It makes digital banking accessible and convenient for all customer segments, regardless of technical proficiency. The platform’s expanded capabilities empower NCBA to introduce a comprehensive suite of products that cater to the complex needs of its diverse customer base, supporting both local and international transactions.
Intellect’s Perspective
Mr. Manish Maakan, CEO of Intellect Wholesale Banking, stated that the technology is transforming NCBA’s digital banking platform. It allows the bank to develop cutting-edge innovative offerings for SME and corporate clients, enabling NCBA to differentiate itself from the market.
He further noted that with over 60+ banks in Intellect’s eMACH.ai Digital Transaction Banking portfolio, the fully-integrated Cash & Trade platform has become a global go-to-solution. This deal marks the 3rd major digital transformation in Kenya, bringing the total to 23 clients for Intellect across the Sub Saharan region.
Platform Capabilities
The complete digital transformation of NCBA’s Transaction Banking platform enables the bank to provide an advanced integrated corporate banking digital platform with:
- Account Services
- Payments
- Collections
- Liquidity
- Trade Finance
- Host-to-Host services
These and other advanced utilities for corporate & commercial clients, help NCBA to delivers seamless user experience with improved operational efficiency.
Future-Proof Banking
The banking transformation includes advanced architecture and technology, with a composable, cloud-native platform powered by microservices and open banking APIs.
Superior Customer Experience
NCBA will deliver a superior customer experience with Contextual Banking Experience by providing the best contextual experience through UX, operational & process innovation for different customer segments across channels.
Competitive Advantages
NCBA also acquires competitive advantages through digitization, enhanced technology, and the ability to roll out cash management products. This allows them to further shore up its revenue base and rapidly acquire customers. With quick responses to customer needs, and an in-built configurable product setup, they achieve faster responsiveness as the market evolves.
Source: BSE
