Fusion CX Limited announced robust financial results for the second quarter and first half of FY27, ended September 30, 2026. Revenue from operations grew by 22.1% YoY to INR 5,253 Mn in Q2 FY27, with Profit After Tax (PAT) increasing by 31.3% YoY to INR 586 Mn. For the half-year, revenue rose 20.4% YoY to INR 10,158 Mn, and PAT surged 56.3% YoY to INR 1,142 Mn.
Fusion CX Reports Strong Q2 FY27 Performance
Fusion CX Limited, an Al-first customer experience and Al data service provider, today announced its unaudited consolidated financial results for the Second Quarter and Half Year of FY27, ended September 30, 2026. The company demonstrated significant year-over-year growth across key financial metrics.
Q2 FY27 Key Highlights
In the second quarter of FY27 (Q2 FY27), Fusion CX reported revenue from operations of INR 5,253 Mn, marking a substantial growth of 22.1% compared to the same period last year. The company’s EBITDA stood at INR 976 Mn, reflecting a 15.2% YoY increase, with an EBITDA margin of 18.6%. Profit After Tax (PAT) saw a significant surge of 31.3% YoY, reaching INR 586 Mn, and resulting in a PAT margin of 11.2%. The diversified revenue mix across verticals included Telecom and utilities (39.2%), BFSI (18.2%), Healthcare and life sciences (14.5%), Retail (12.0%), and High-Tech, Travel and Others (HTT) (16.1%).
H1 FY27 Performance
For the first half of FY27 (H1 FY27), Fusion CX’s revenue from operations reached INR 10,158 Mn, a growth of 20.4% on a YoY basis. EBITDA for the period was INR 1,927 Mn, up 27.7% YoY with an EBITDA margin of 19.0%. Profit After Tax (PAT) grew substantially by 56.3% YoY to INR 1,142 Mn, maintaining a PAT margin of 11.2%. Diluted Earnings Per Share (EPS) stood at INR 8.96, an impressive growth of 55.8% YoY.
Management Commentary
Pankaj Dhanuka, Chairman, Managing Director and CEO, expressed satisfaction with the strong quarterly performance, highlighting the 22.1% YoY revenue growth and 31.3% YoY PAT growth. He emphasized the positive operating leverage demonstrated in the half-year results, with EBITDA growing 27.7% against a 20.4% revenue increase. The acquisition of Impacx was noted as a significant milestone, strengthening the company’s presence in Germany and its European market capabilities.
Amit Soni, Chief Financial Officer, reiterated the strong performance in Q2 FY27, with double-digit growth in revenue and profitability. He also mentioned that cash generation remained strong, supporting investments in Al capabilities and delivery capacity. The successful listing in October has further strengthened the company’s financial position, with IPO proceeds being deployed towards debt reduction and acquisitions.
Source: BSE
