Niva Bupa Health Insurance Company Limited announced a robust financial performance for the second quarter of FY27. Profit After Tax (PAT) surged by 124% to ₹136 crore, while Gross Written Premium (GWP) grew by 35% to ₹2,484 crore. The company also highlighted a 47% expansion in its Retail Health business, contributing to an 11% retail health market share.
Strong Financial Performance in Q2 FY27
Niva Bupa Health Insurance Company Limited has reported exceptional financial results for the second quarter ending September 30, 2026. The company witnessed a significant 124% increase in Profit After Tax (PAT), reaching ₹136 crore for the quarter. This remarkable profit growth underscores the company’s enhanced profitability and operational efficiency.
Gross Written Premium and Business Growth
Further strengthening its market position, Niva Bupa’s Gross Written Premium (GWP) registered a healthy growth of 35%, amounting to ₹2,484 crore during the second quarter of FY27. The Retail Health business segment was a key driver of this growth, expanding by an impressive 47% and contributing ₹1,876 crore to the GWP.
Market Share and Capital Efficiency
Niva Bupa maintained its strong foothold in the health insurance market, holding an 11% retail health market share at the end of the first half of FY27 (H1 FY27). The company’s Combined Insurance Solvency Ratio (CISR) improved to 98.8%, reflecting a strengthened financial position. The Annualised Return on Average Net Worth also saw a substantial increase to 14.7% in H1 FY27, up from 7.8% in the corresponding period last year.
Distribution Channels and Customer Service
Individual Agents continue to be the largest contributor to the company’s GWP mix, accounting for 34%. The Direct channel emerged as the fastest-growing distribution channel with a growth of 46%. Niva Bupa also maintained a consistent Claim Settlement Ratio of 95.6% for H1’FY27. The company is focusing on faster claims processing, with over 90% of cashless claims processed in under 30 minutes. Furthermore, technology-led initiatives saw over 39% of claims auto-adjudicated using Artificial Intelligence (AI).
Customer Advocacy and Outlook
Customer advocacy scores remain high, with the Weighted Episodal Net Promoter Score (NPS) standing at 63 at the end of H1’FY27, an improvement of 6 points year-on-year. The NPS score for Cashless Discharge improved by 10 points to 74. Vishwanath Mahendra, Executive Director and CFO, emphasized the company’s commitment to financial discipline, operational excellence, and customer trust, aiming for profitable growth and deepening insurance penetration in India.
Source: BSE
