HCLTech has launched its new AI-Powered Operations offering, designed to modernize and optimize critical mainframe environments. This solution uses AI-enabled automation and operational intelligence to enhance efficiency, accelerate issue resolution, and enable proactive operations. The offering combines specialized mainframe skills with conversational AI assistants, supported by HCLTech’s Mainframe Center of Excellence.
HCLTech Unveils AI-Powered Operations for Mainframes
NEW YORK and NOIDA, India, November 2, 2026 – HCLTech, a global technology company, today announced the launch of its innovative AI-Powered Operations offering. This new solution is specifically engineered to assist enterprises in modernizing and optimizing their mission-critical mainframe environments. It leverages AI-enabled automation, observability, and operational intelligence to drive significant improvements.
Key Features and Benefits
The offering integrates specialized mainframe skill agents and conversational AI assistants. These capabilities aim to enhance system administration, observability, optimization, and workflow management, all while maintaining human oversight. The primary benefits include improved operational efficiency, accelerated issue resolution, and the enablement of more proactive, insight-driven operations. HCLTech’s dedicated Mainframe Center of Excellence underpins this offering, providing deep domain expertise, industry best practices, and continuous innovation.
Addressing Business Needs
Rampal Singh, Senior Vice President and Global Business Head of Hybrid Cloud at HCLTech, stated, “Enterprises running mission-critical workloads on mainframes are under increasing pressure to modernize operations and drive greater efficiency, without compromising reliability or control. Our AI-Powered Operations offering directly addresses this business need, combining HCLTech’s deep mainframe expertise with AI-driven capabilities to help clients simplify operations, reduce risk and unlock greater value from their mainframe investments as they advance their broader transformation agendas.”
Strategic AI Integration
Raghu Kidambi, Corporate Vice President and Head of AI Ecosystems at HCLTech, added, “AI is fundamentally changing how enterprises manage and extract value from their most strategic technology platforms. Through our dedicated Mainframe Center of Excellence and AI innovation capabilities, we are embedding intelligent agents and operational intelligence directly into mainframe environments, enabling organizations to shift from reactive management to proactive, insight-driven operations, while preserving the security, resilience and governance these platforms demand.”
About HCLTech
HCLTech is a global technology company with over 230,000 employees across 60+ countries. It offers industry-leading capabilities in AI, digital, engineering, cloud, and software, supported by a comprehensive portfolio of technology services and products. The company serves clients across various verticals, including Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Semiconductor, Telecom and Media, Retail and CPG, Mobility, and Public Services. Consolidated revenues for the 12 months ending September 2026 totaled $14.8 billion.
Source: BSE
