Bharti Airtel has been penalized by the Department of Telecommunications (DoT) with a fine of ₹2,14,000 for alleged violations of subscriber verification norms. The penalty follows a Customer Application Form (CAF) Audit conducted in August 2025. Airtel has opted to pay the penalty.
Penalty Imposed by DoT
Bharti Airtel has received a notice from the Department of Telecommunications (DoT), Karnataka LSA, imposing a penalty of ₹2,14,000. The penalty is related to alleged violations of subscriber verification norms as per the License Agreement.
Background of the Penalty
The DoT conducted a Customer Application Form (CAF) Audit in August 2025 to assess compliance with subscriber verification protocols. Following the audit, the DoT alleged certain violations of terms and conditions related to subscriber verification under the License Agreement.
Company’s Response
Airtel has decided not to contest the penalty and has opted to pay the levied amount. The notification was received on October 15, 2025.
Source: BSE
