Tata Consultancy Services (TCS) has been selected as a strategic partner by international wholesaler METRO AG. This collaboration aims to harmonize METRO’s IT application landscape, simplify operations, and support scalable growth across its major markets in Europe and Asia. The partnership leverages TCS’s expertise in large-scale IT transformations and AI-led capabilities to create a more unified and efficient operating model for METRO.
TCS to Harmonize METRO’s IT Landscape
Tata Consultancy Services (TCS) has been appointed as a strategic partner by METRO AG, a leading international food wholesaler. This new engagement is designed to support METRO’s international strategy by harmonizing its application landscape, simplifying operations, and enabling scalable growth. The partnership will see TCS help METRO transition from a highly localized, country-specific IT environment to a more centrally governed operating model, utilizing AI-based solutions.
Strategic Partnership for Scalable Growth
As part of this collaboration, TCS will assist METRO in consolidating applications and technology operations across key markets. This initiative is intended to free up resources, allowing METRO to focus more effectively on customer growth, innovation, and value creation. The partnership extends beyond technology harmonization, incorporating significant change management efforts to support a more unified operating approach across METRO’s global organization.
Leveraging AI and Global Expertise
Dr. Khaled Bagban, Chief Information Officer at METRO AG, highlighted the need for an IT landscape that combines strong local relevance with clear central steering, emphasizing the requirement for measurable impact, scalability, and turning complexity into competitive strength. Bhuwan Agrawal, Head of TCS Central Europe, expressed excitement about accelerating METRO’s strategy by leveraging TCS’s collective experience in complex, large-scale transformations and AI-led capabilities.
Enhancing Operational Efficiency
Abhijit Niyogi, VP and Business Unit Head at TCS, noted that this engagement reflects a shift towards simpler and more effective ways of operating at scale. TCS brings extensive experience in delivering complex, multi-country transformation programs, reinforcing its role as a trusted partner for global enterprises. The engagement will focus on building a future-ready, flexible, and efficient IT operating model for METRO AG.
About METRO AG and TCS
METRO is a leading international food wholesaler serving hotels, restaurants, caterers, and independent merchants, operating in over 30 countries with approximately 15 million customers. Tata Consultancy Services (TCS) is a global IT services, consulting, and business solutions organization with a long-standing commitment to European enterprises and a presence in Germany since 1991. In the fiscal year 2024/25, METRO generated sales of €32.4 billion, while TCS generated consolidated revenues of over US $30 billion in the fiscal year ended March 31, 2026.
Source: BSE
