Blue Dart Express has launched its Digital Account Opening (DAO) platform, enabling businesses to open accounts and start shipping in just 10 minutes. This 5-step digital journey includes profile creation, plan selection, KYC verification, Aadhaar-enabled agreement signing, and prepaid card recharge, streamlining logistics for businesses of all sizes. The platform aims to simplify logistics, empower MSMEs, and enhance customer experience.
Digital Account Opening Journey
Blue Dart Express Limited announced the launch of its Digital Account Opening (DAO) Journey on October 9th, 2025. This new platform offers an instant self-onboarding solution that empowers businesses to open accounts and start shipping within 10 minutes.
Key Features of the DAO Platform
The DAO platform enables businesses to open accounts anytime, anywhere, through a seamless five-stage digital journey, including:
- Profile creation
- Plan selection
- KYC verification
- Aadhaar-enabled agreement signing
- Prepaid card recharge
Customers can immediately begin shipping using their Digital Prepaid Card (DPC). Every interaction is tracked and supported in real-time by Blue Dart’s system.
Customer Dashboard and Shipping Plans
Customers gain early access to Blue Dart’s customer dashboard, offering control of the company’s tools and services. Post onboarding, they can choose from three pre-defined shipping plans or opt for a customized plan tailored to their business needs.
Executive Commentary
Dipanjan Banerjee, Chief Commercial Officer, Blue Dart Express, stated that the launch of the Digital Account Opening Journey simplifies logistics for businesses. By reducing onboarding time from days to minutes, Blue Dart is empowering MSMEs, e-commerce sellers, and growing enterprises to ship faster. This innovation reflects the company’s commitment to digital transformation, customer-centricity, and future-ready logistics solutions.
Accessing the Platform
The DAO Journey is live at www.bluedart.com. Businesses can easily access the platform via the ‘Open Your Account’ section on the website. Successful sign-ups receive a digital welcome kit, underscoring Blue Dart’s commitment to transparency and trust from the very first step.
Source: BSE
