Bharti Airtel is facing a penalty of ₹1,12,000 imposed by the Department of Telecommunications, Jammu & Kashmir LSA, due to alleged violations of subscriber verification norms. Airtel disagrees with the findings and intends to pursue rectification or reversal of the penalty. The issue stems from a Customer Application Form Audit conducted by the DoT for Quarter 1, 2025-26 (Apr-Jun).
Subscriber Verification Penalty
Bharti Airtel has received a notice from the Department of Telecommunications (DoT), Jammu & Kashmir LSA, imposing a penalty of ₹1,12,000. The penalty relates to alleged violations of subscriber verification norms.
Details of the Alleged Violation
The DoT conducted a Customer Application Form (CAF) Audit for Quarter 1, 2025-26 (Apr-Jun). Following the audit, the DoT alleged that Airtel violated certain terms and conditions related to subscriber verification. Airtel is required to verify customers before enrollment as subscribers.
Company Response
Bharti Airtel does not agree with the DoT’s findings. The company plans to take appropriate action to seek rectification or reversal of the penalty notice.
Financial Impact
The maximum financial impact is limited to the penalty amount of ₹1,12,000.
Source: BSE
