IndiGo is working to restore normalcy after recent flight disruptions, reducing cancellations to below 850 flights today. The airline prioritizes customer refunds and provides updates on flight status via its website and direct notifications. IndiGo sincerely apologizes for the inconvenience and thanks employees for their commitment to customers, focused on restoring normal operations as soon as possible.
Operational Recovery Efforts
IndiGo is actively working to bring its flight operations back on track across its network after recent disruptions. The airline’s teams are focused on stabilizing schedules and reducing delays to minimize impact on travelers. As of December 6, 2025, the number of cancelled flights has decreased to below 850, a significant improvement compared to the previous day. Further reductions are expected in the coming days as recovery efforts continue.
Customer Support and Refunds
IndiGo is prioritizing the processing of all customer refunds affected by the flight cancellations and delays. The airline is also collaborating closely with airports and partners to ensure that timely updates are provided to customers through various channels, including terminal announcements, website updates, and direct notifications. Customers are strongly encouraged to check their flight status before heading to the airport.
Acknowledgement and Gratitude
IndiGo expresses sincere gratitude to its employees and ground staff for their relentless support and dedication to customers during this challenging period. The airline also offers a sincere apology to all customers who have experienced inconvenience due to the operational disruptions and remains committed to restoring normal operations at the earliest opportunity.
Source: BSE