IndiGo has addressed recent reports regarding mass flight cancellations and DGCA investigations. While denying an official DGCA probe, IndiGo confirms the DGCA has requested information. The airline acknowledges significant network disruptions over the past two days due to unforeseen operational issues including weather, congestion and crew rostering changes. Measures are in place to normalize operations within 48 hours, with affected customers offered alternative arrangements or refunds.
Response to Flight Cancellation Reports
IndiGo has issued a clarification concerning news items about flight cancellations. While reports suggested a DGCA probe into “massive flight cancellations,” IndiGo states that it is not aware of any formal investigation. However, the airline acknowledges that the DGCA has requested information related to the matter, and IndiGo is cooperating by providing the necessary details.
Network Disruption Acknowledgment
The airline admits that its operations have been significantly disrupted across the network for the past two days. IndiGo attributes these disruptions to a combination of factors, including minor technology glitches, schedule changes due to the winter season, adverse weather conditions, increased congestion in the aviation system, and the implementation of updated crew rostering rules (Flight Duty Time Limitations). These factors collectively had an unanticipated negative impact on operations.
Efforts to Restore Stability
To manage the disruption and restore stability, IndiGo has implemented calibrated adjustments to its schedules. These measures are expected to remain in place for the next 48 hours, during which the airline aims to normalize operations and improve punctuality. Teams are actively working to minimize customer inconvenience and ensure a swift return to normal operations. Affected customers are being offered alternative travel arrangements or refunds.
Operational Statistics
As of December 3, 2025, IndiGo operates with a fleet of over 400 aircraft, running approximately 2300+ daily flights. The airline connects over 90 domestic and 45 international destinations and inducted 58 aircraft in 2024. In fiscal year 2025, IndiGo served over 118 million customers. IndiGo was also recognized as the ‘Best Airline in India and South Asia’ at the World Airline Awards 2025.
Source: BSE