Crompton Greaves Consumer Electricals Limited has addressed a consumer complaint concerning an air cooler. An order was issued for the replacement of the air cooler, with a compensation of ₹5000/- to cover costs. This matter was adjudicated by the Additional District Consumer Disputes Redressal Commission, Tirunelveli. While there is a financial impact, the company indicates that it doesn’t expect any material impact on the company’s financials.
Air Cooler Complaint Resolution
Crompton Greaves Consumer Electricals Limited has taken action to resolve a consumer dispute regarding an air cooler. The resolution involved an order for the replacement of the air cooler and a compensation payment to the complainant.
Details of the Order
The Additional District Consumer Disputes Redressal Commission, Tirunelveli, issued an order related to this matter. The order mandated the replacement of the air cooler along with a payment of ₹5000/- to the complainant as cost.
Key Dates
The order was initially passed on August 19, 2025. Crompton Greaves Consumer Electricals Limited received official notification of this order on November 20, 2025, at 3:00 PM.
Nature of the Complaint
The consumer claimed that the air cooler, purchased under the Crompton brand, was not functioning correctly. Consequently, a consumer complaint was officially filed seeking compensation.
Financial Impact
While there is a direct financial impact of ₹5,000/-, Crompton Greaves Consumer Electricals Limited states that this event does not have a material impact on its overall financials, operations, or other activities.
Source: BSE